Refund policy

We do not accept returns or refunds for any reason. We also reserve the right to refuse refunds under any condition.

Digital items
Due to the nature of these products we reserve the right to refuse refunds for digital items such as presets and online courses for any reason, at any time.

We also reserve the right to refuse refunds if multiple instances of the same digital product has been purchased. However, every link is tracked, and if an event occurs where the Customer has purchased a digital item and the link has not been accessed yet, we can potentially provide the Customer with a refund. This, however, is not a guarantee and is to be determined on a case-by-case basis.

Prints
As each print is a custom made to order, refunds are not available. If, however, the print is somehow damaged during transit, please provide photographic evidence to and we shall investigate the situation and attempt to organise a replacement.

To start this process, you can contact us at contact@tknorth.com.